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注意:本課程內容需使用Adobe Acrobat PDF®格式,若您的電腦尚未安裝此軟體,請按圖示開始下載安裝。
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假設各種工作場景,不斷練習可在各狀況下使用的文句、詞彙以及商務禮儀。準備前往海外出差、到外資公司面試者,可利用此課程提升工作能力。
在「Dialogue(會話形式)」單元裡,以各種英文報紙和商業雜誌等報導作為題材,以進行和商業相關的課程。
上課時請告訴老師您想上哪一個主題,並請先在課前選擇好想要上課的主題先做預習,課後複習。
若您的電腦未安裝可閱讀PDF的軟體,請按此下載

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TELEPHONE CONVERSATION
1, Connecting to someone
2, Leaving a message
3, Setting appointments
4, Flight reservation
5, Booking of a flight
MEETING
1, Monthly meeting
2, Setting the agenda
3, Canceling a meeting
4, Ending a meeting
5, Giving comments
AT WORK
1, Office setting
2, Complaining about a co-work
3, Working late at the office
4, Making negative feedbacks
5, Resolving difficulties
6, Asking for a Pay rise
7, Dealing with difficlut clients
8, Giving personal viewpoints
BUSINESS MATTERS
1, A business trip
2, A business traveler
CAREER WORLD
1, Talking about your job
2, Jobs and money
3, Career crossroads
4, Too much work
AT THE AIRPORT
1, Checking in at the airport
2, Airport layover
BUSINESS SURVIVAL
1, Cashing checks
2, Going to the post office
3, Tough negotiation
4, Customer service
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1, Building a Relationship
2, Business plan
3, Business proposals
4, Smart leader
5, Negotiation
6, Target market
7, Preparations for meeting
8, Retailing
9, e-Business
10, Outsourcing
11, Employment status
12, Business terms defined
13, Making meetings effective
14, Presentation
15, Handling questions in presentation
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16, Making a good
impression 17, Franchising 18, Intro to a
presentation 19, Interrupting 20, Leadership versus
management 21, Green marketing 22, 10steps to be a better
manager 23, Tips on hiring a great
employee 24, An effective business plan
24 25, The-secret to business
excellence 26, Making a business
letter 27, Meeting
vocabulary 28, The signals of
procrastination 29, Before starting a
business 30,
Business letters in
English
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1, At the office 2, Chat with the
Colleagues 3, Letter of
Inquiry 4, Mr. Neo Chan's
Reply 5, Call part 1 6, Call part 2 7, Preparing a Business Trip to Hong
Kong 8, Making an
Appointment 9, Making a Ticket
Reservation 10, Hotel
Reservation 11, Departures 12, Airlines Checking
in 13, Onboard 14, Jun Chats with the
Crew 15, Passport Control in
Immigration 16,
At
Customs 17, Finding Transportation to
Hotel
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18, Checking in and Changing Room 19, Room Service 20, Taking a Taxi 21, Appointment
Arrival 22, First Meeting 23, Factory Visit 24, Negotiation 1 25, Closing a Deal 26, Business Dinner 27, Money Exchange 28, At the Hotel 29, At Victoria Park
1 30, At Victoria Park 2
31,
Shopping for
Souvenirs 32, Making an overseas call to Japan 33, Reporting to his
Boss 34, Make a call to
Mr.Chan
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ESP lessons對於在美容院和飯店工作的接待人員是非常實用的英文會話, 可學習面對顧客時可能使用到的英文。
English for Barbers/Hairdressers
1, Receiving Appointment
2, Welcoming Customer
3, Entertaining Customers
4, Suggesting Hair Style
5, Introducing Other Services
6, Giving and Receiving the Payment
English for Receptionist
1, Taking Reservation
2, Assisting Customers Needs
3, Giving Indoor and Outdoor Directions
4, Handling Complains
5, Describing the Hotel and Location
6, Checking out of the Hotel
7, Accepting for Payments
English for Hotel Porter
1, Requesting for a Bellman
2, Room Service Information
3, Room Service Orders
4, Asking for Permission
5, Telephone Use
6, Dealing with Requests
7, Problem and Complaint
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Job preparation lesson對於要到國外工作,或是對於需要英文面試、寫履歷表的人, Job preparetionlesson是非常有幫助的。
1, Different Styles of Business Letter
2, Writing A Cover Letter
3, Types of Resume
4, Job Interview Preparation
5, Job Interview Questions and Best Answers
6, Phone Interview Preparation
7, Video Interview Preparation
8, Job Hunting tips 1
9, Job Hunting Tips 2
10, Job Preparation; Background Check
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